Mobile is changing the face of association communications
In the ever changing world of technology, many associations are evaluating whether or not they should invest in the development of a mobile app and whether to adapt the design of their website for mobile devices.
According to the American Marketing Association’s Director of Information Systems Bob Panger, mobile is either the first or second priority for an association.
He recommends analyzing what your audience needs and tailoring your mobile strategy to achieve those needs. “If you’re going mobile, you need to really understand your audience—who is the customer you are trying to hit and what do they look at as valuable,” Panger said in an article in Associations Now, “so that if you go there, it’s going to be something that they are going to want and that they’re going to use.”
But it all comes back to whether you focus your efforts on an app or a website. Charlie Melidosian, chief information officer at the Association Management Center, explained that you can’t really pick one. It’s all about spreading your message, and the more channels you can funnel this information into, the more well-received your message will be.
Apps, however, have a great advantage. They can push information and news to members and engage them proactively versus the passive communication of a website. Mobile is here to stay. Associations just need to find the path that works to disseminate their message.